Returns Policy
At Club L Returns, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return eligible items in accordance with our returns policy outlined below.
Returns Eligibility
- Items must be returned within 14 days of receipt.
- Products must be unused, unworn, and in their original condition with all tags attached.
- For hygiene reasons, certain items (e.g., swimwear, lingerie, and accessories) may only be returned if the original packaging is unopened.
How to Return
- Visit clublreturns.com to initiate your return.
- Follow the instructions to generate a return label.
- Pack your items securely and attach the return label.
- Drop off your package at the designated courier location.
Refunds & Exchanges
- Refunds will be processed within 5-7 business days after we receive and inspect your return.
- Exchanges are subject to availability. If your requested item is out of stock, a refund will be issued instead.
- Original shipping costs are non-refundable unless the return is due to an error on our part.
Faulty or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately via clublreturns.com. We will arrange a replacement or refund at no additional cost to you.
Non-Returnable Items
The following items cannot be returned unless faulty:
- Swimwear & lingerie (if hygiene seals are broken)
- Earrings & body jewelry
- Gift cards & promotional items
For any further assistance regarding returns, please visit clublreturns.com.